FAQS

Find answers to common questions about
orders, shipping, sizing, and more.
If you need further assistance, please don’t
hesitate to reach out. I’m here to help!

What is your turnaround time?

All items are handmade in small batches with care and intention. Please allow 2–4 weeks for your order to be made and shipped. You’ll receive a tracking number as soon as it’s on its way!

Do you offer custom orders?

Custom pieces are accepted when availability allows. Please include sizing, color preferences, inspiration, and any event deadlines when reaching out.

What sizes do you offer?

Sizes range between XS–XL.

What are your clothes made from?

I use high quality, natural fabrics like hemp jersey, organic cotton, and bamboo. All fabrics are carefully chosen for their softness, durability, and low impact on the earth.

How should I care for my items?

To keep your pieces looking magical, wash in cold water and hang dry. Avoid bleach and harsh detergents. Each item includes a care card with specific care instructions.

Do you accept returns or exchanges?

Please see the Refund Policy page for full return and exchange details.

Is your fabric fireproof?

No, Mystic Minx pieces are not fireproof, but they are fire-safe.

Many fire spinners and performers trust and wear Mystic Minx outfits for movement, comfort, and flow.

Do you ship internationally?

Yes! International shipping is available. Customs fees and duties are the responsibility of the buyer. Please allow additional time for delivery.

What if there’s an issue with my order?

Please contact me within 14 days of delivery and I’ll do my best to make it right. Your happiness means the world to this small business.

Include your order number, photos if applicable, and a short description of the issue so it can be resolved as quickly as possible.

Will you restock sold out items?

Some items are one-of-a-kind, while others may be restocked in limited quantities. Sign up for email updates or follow along on Instagram for restock announcements.

Still have questions? I’m just a message away.
Contact Us  ✶

FAQ